Seminar # 1634

COMMUNICATION SKILLS

Any functional group of individuals exchanges information in the course of their activity. Successful communication is paramount to successful activity and better relationships. For professional and even personal success one should acquire and develop communication skills. Never fear, most all of us dreaded speaking in public at some point and made mistakes in some email! We’re here to help you learn and practice until you’re able to convey your message loud and clear.

BENEFITS OF ATTENDING

Course will cover the dos and don’ts of communication: the trajectory from sender to receiver, encryption, decryption, noise, and distortion. Differentiate between verifiable facts and perception, avoid rash reactions and misunderstandings. How familiar are you with body language? Do you know that your non-verbal cues could contradict the message you’re verbally conveying? Learn how to handle non-verbal communication to the best.

TOPICS COVERED

During this seminar we will

– Understand what communication skills entail.
– See where most people fail when trying to convey a message.
– Discuss formal and informal communication.
– Be aware of emotions and perceptions as pitfalls for quality communication.

– Learn nonverbal communication and make it work for you, not against you.

– You can be clear without offending – always remain polite.
– Learn to write faster with more clarity, and gain the skills for revising and fine-tuning documents.

– Grammar, formatting, and punctuation are just as important as the tone of your written communication.

WHO SHOULD ATTEND

This seminar is designed for professionals who want to make sure their message is heard loud and clear, either verbally or through memos, letters, e-mails, proposals, reports, speeches, PowerPoint presentations, board reports, annual reports, etc.

EXTRA – Lunch (Catering) included.